SHOPPING GUIDE

User Guide

Membership registration and member benefits

We are now accepting membership registrations at beautiful people online store.
You can register here .

  • POINT SYSTEM
    point

    1% of your purchase amount will be returned as points

  • MAIL MAGAZINE
    Newsletter

    We publish an email newsletter to deliver the latest information

  • CAMPAIGN
    Member-only campaigns

    A wide range of member benefits, including member-only sales and advance sales

  • MY PAGE
    My Page

    A dedicated page where you can view your purchase history and restock notification requests

·point
If you register as a member and make a purchase, you will receive 1% of the product price as points. 1 point = 1 yen can be used from your next purchase.
Please note that points will not be awarded for amounts such as consumption tax, shipping fees, and cash on delivery fees.
Please check the terms of use in advance for details regarding points.

・Email newsletter
You can receive the latest email newsletter from beautiful people. You will receive the latest information on items that are only available at our directly managed stores, new arrivals, sales, and other events.
*Please set up your domain to allow receiving emails in advance.

・Online store only campaign
You can enjoy exclusive online store features such as member-only sales, point increases, advance sales, and items exclusive to our directly managed stores.

・My Page
You can check your purchase history and restock notification requests. When placing an order, your delivery address will be automatically entered, allowing you to complete your shopping smoothly.

・Withdrawal
If you wish to cancel your membership, please complete the procedure here .

Register here

No registration or annual fee

Ordering process

1

Choose the product you want

Please check that the product image, color, size, material, etc. are correct.

2

Add to Cart

Once you have decided on the product you want, click the [ADD TO CART] button to begin the ordering process.
If you wish to continue shopping, please select the "Continue Shopping" button.

3

Check out

Please go to the shopping cart on this website.
Please select your delivery address, delivery method, and payment method. If you are already a registered member, you will need to log in.
Finally, a confirmation screen will appear, so please check that there are no mistakes and confirm your order.

Size Information

Please check the size page.

There is also a size guide on each product detail page in the online store for your reference.
Some products may vary slightly from one another and measurement methods may differ from other sites.
If you would like to know more about sizes, please contact us using the inquiry form .

Shipping and Delivery

1. Shipping and handling fees
Shipping fee: 770 yen (tax included) nationwide
Cash on delivery fee: 330 yen (tax included) nationwide
*An additional fee will be charged only to those who choose cash on delivery.

2. About Shipping

Yamato Transport Co., Ltd.
We usually ship within 5 days of receiving your order.
However, in some areas, delivery may be delayed due to a large number of orders or weather conditions. Orders placed on weekends and holidays will be processed on the next business day. Delivery may also take longer depending on stock levels. Please note that we cannot accept delivery dates during long holidays.
Delivery is limited to within Japan.

*If the delivery was made while you were away
A delivery slip will be placed in your mailbox by Yamato Transport.
Please check the details of the delivery slip and contact Yamato Transport to arrange a redelivery date.
Please note that after the storage period has expired, the item will be automatically returned to us and the return shipping fee will be borne by the customer.
The customer will also be responsible for shipping and handling fees for redelivery of the automatically returned item.
The delivery address cannot be changed once the product has been delivered.
Please be aware of this.

3. About international shipping

Direct shipping to overseas from beautiful people online store is available here.
If you use tenso.com, returns are not possible, and shipping costs for defective product exchanges will be borne by our company only within Japan. Please note that we will not cover shipping costs between overseas and Japan.

About gift wrapping

If you would like your item wrapped, please contact us using the inquiry form.

Returns and exchanges

Please note that we cannot accept returns, exchanges, or cancellations of purchased items due to customer convenience.

Please note that we do not accept returns or refunds on sale items.

In the following cases caused by our company, we will generally exchange the product within 7 days of receipt.

  • If the delivered product is defective
  • If the product is dirty or damaged
  • If the product you received is different from the product you ordered

However, please note that if the item you wish to exchange is out of stock, we may refund the product price.

We will cover the shipping costs for returns due to defective or incorrect products.

In addition, we will not accept returns in the following cases:

  1. In case of exchange or return due to customer's convenience (wrong color, wrong size, etc.)
  2. If you have used it even once
  3. If damage or scratches occur due to customer's fault
  4. If the product tag has been removed
  5. If more than 8 days have passed since the product arrived
  6. Other cases in which we determine that we cannot accept returns or exchanges
  7. When purchasing sale items, regardless of the store where you purchased them

*Please note that due to the nature of the product, we cannot accept returns or exchanges for products that may vary individually in terms of processing or printing.
*Please note that due to the nature of computers and mobile devices, the product images may differ slightly from the actual colors. The color of the images is not considered to be the fault of our company.

If you would like to know more about product details, sizes, etc., please contact us using the inquiry form before purchasing.

Payment

You can choose from Takkyubin Collect or credit card payment.

Takkyubin Collect
Please pay the delivery fee to the delivery company when you receive the product. You can choose to pay by cash or credit card. Cash on delivery fees will be charged separately.

Credit card payment

  • ・Credit cards: Visa, Mastercard, American Express, JCB, Diners Club
  • ・Mobile payments: Apple Pay, Google Pay
  • ・Online payments: Amazon Pay, Shop Pay
  • *You can make payments using your registered credit card information for each online payment.
  • *Payment dates may differ for some items, such as pre-ordered items.
  • *We are unable to investigate any inquiries regarding withdrawals. Please contact your credit card company.

About repairs

We only accept repairs for products purchased through the beautiful people online store.
We will respond after checking your purchase history. Please contact us by email. beautiful people ONLINE We cannot accept items that have not been purchased at our shop, so please bring them to the store where you made the purchase.

About receipts

Receipts cannot be issued from the beautiful people online store.
Please note that if you pay by credit card, the statement issued by the credit card company will serve as a receipt, and if you pay by cash on delivery, the delivery slip will serve as a receipt. Please note that if the orderer and the delivery address are different, the delivery note and tag will not be included.